At MoonExpressPro, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website, mobile app, and services.
1. Information We Collect
We may collect the following types of information:
Personal Information
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Name
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Contact details (phone number, email address)
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Delivery addresses
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Payment details (encrypted and processed through secure gateways)
Usage Data
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IP address
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Device type and browser
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Location data
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Service history and preferences
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Cookies and analytics
2. How We Use Your Information
We use your data to:
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Process and deliver your orders
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Improve our services and customer experience
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Communicate with you regarding updates, promotions, or support
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Prevent fraud and ensure platform security
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Comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal data. However, we may share information with:
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Delivery agents or third-party logistics partners (only relevant information)
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Payment gateways for secure transaction processing
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Legal authorities if required by law
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Service providers involved in platform maintenance and analytics
4. Data Security
We implement strong physical, electronic, and administrative safeguards to protect your information. Your payment information is processed through SSL-encrypted channels and never stored on our servers.
5. Cookies and Tracking Technologies
We use cookies to:
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Personalize your experience
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Analyze traffic and usage patterns
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Enable core functionalities (login, tracking, etc.)
You can control cookie settings via your browser at any time.
6. Your Rights
You have the right to:
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Access, update, or delete your personal data
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Opt-out of marketing communications
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Request a copy of the data we hold about you
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Withdraw consent at any time (subject to legal exceptions)
To exercise these rights, please contact us at privacy@moonexpresspro.com.
7. Data Retention
We retain your information only as long as necessary for operational, legal, or contractual reasons. Once data is no longer needed, we securely delete or anonymize it.
8. Children's Privacy
MoonExpressPro is not intended for use by individuals under the age of 18. We do not knowingly collect data from minors.
9. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised "Last Updated" date.
10. Contact Us
If you have any questions about this policy or how your data is handled, please contact us: